This article will walk you through the process for creating a backup copy of your website, emails and databases in cPanel.
- You must have access to the My.Uber OR cPanel account for the domain you wish to create the backup of.
Accessing cPanel via the My.Uber control panel
If you are already logged into your cPanel Control panel, please skip to step 3
1. Log into your My.Uber account via https://my.uber.com.au/
2. Click on the Login to cPanel link under the cPanel Hosting of your home screen.
This will log you into your cPanel control panel.
Creating the backup file
If you have already created the backup copy of your account, skip to step 6 to download it from cPanel.
4. Click on the Backup button
5. you can create a partial or full account backup as follows:
Full Backup: Will backup the website files, MySQL databases, email accounts and email forwarders/filters – This is the recommended backup method
Home Directory: Will only backup the website files for your account
MySQL Databases: Will only backup the MySQL Databases for your account
Email Forwarders and Filters: Will only backup the email forwarding and filtering rules – Please note: This will not backup your email accounts
6. Select Home Directory from the Backup Destination drop-down menu.
If you would like to have an email sent to you to notify you that the backup has completed, check the radio button next to the Email Address field and type your email address into the available field. This is recommended for large accounts.
If you do not wish to have an email sent to you, please click the radio button next to Do not send email notification to backup completion. in the Email Address section.
Click the Generate Backup button to commence the backup.
cPanel will now start backing up your account.
Downloading your backup
7. In the pop-up window, select the radio button next to Home Directory, check the box next to Show Hidden Files (dotfiles) and then click the Go button to open the file manager
8. Locate the backup file that has been created in the right hand panel of the screen and click it once to highlight it.
The file will be created in the following format:
backup-[date created]_[time created]_[cPanel username].tar.gz
[date created]: Looks like 10.23.2014 in the example
[time created]: Looks like 14-25-59 (in 24 hour time = 14:25:59)
[cPanel username]: Is the username used to log into cPanel
Once you have highlighted the backup file, click the Download icon at the top of the screen to download it to your local PC
Once the file has finished downloading it will be available within the downloads folder for your local PC.
Congratulations! you have successfully created and downloaded a copy of your cPanel hosting account.